David Baker

April 7, 2021

A national celebration of our pets

National Pet Day, on Sunday 11th April, is a chance for animal lovers to celebrate their pets, as part of National Pet Month.  As the world continues to cautiously navigate through the COVID pandemic, we have even more reason to […]
March 23, 2021

Insurance claims in an instant: fact or fiction?

Digital disruption is gathering momentum in many areas of insurance including medical, travel and pet.  Much of the current focus is on claims management, where insurers are replacing traditional processes with automation and self-service to deliver better customer experiences.   […]
March 8, 2021

Postcodes are outdated for pet insurance

The perceived fairness of insurance premiums continues to be raised in the press.  Most people have been at the end of unexpected hikes in home insurance or found that their car insurance has increased for no apparent reason.  This is […]
March 4, 2021

Workplace mindfulness: what it is and how to implement it

In 2019/2020, stress and ill mental health accounted for around half of work-related illness and workdays lost according to HSE’s Health and safety at work Summary for 2019/20.  What can we all do to help ensure we are less stressed, […]
March 4, 2021

Tips for combating remote working burnout

While working from home undoubtedly has its benefits, there can be some downsides to being away from the office. Our employees are our most important asset and we do as much as we can to ensure they are happy in […]
February 26, 2021

Supporting tougher measures to combat pet theft

Pet theft has hit the headlines once again; Lady Gaga is the latest high-profile victim of dognapping when her bulldogs were attacked and stolen while out for a walk in Hollywood.  According to a BBC investigation, 2020 was the worst […]
February 16, 2021

The costs of a puppy; a nation’s change of heart

One of the consequences of the Covid-19 restrictions last year was an increase in the number of dog owners.  As more people worked from home, so more saw the benefits of having a canine companion with them.  This year, animal […]
February 10, 2021

New guidelines will hail a milestone for US pet insurance

In the US, the National Association of Insurance Commissioners (NAIC) recently announced it is developing a new model law for the country’s growing pet insurance industry.  The new regulations will aim to provide clearer guidelines for the sale of pet […]
February 8, 2021

What is the difference between a software developer and a software engineer?

People looking for software development jobs often come across two very similar-looking roles – software developer and software engineer. But is there really any difference between a developer and an engineer?   While both roles fundamentally work in the same […]
February 8, 2021

How remote working can make us more creative

With remote working becoming the norm in 2020, there has been some debate over the effects that working in isolation has on creativity.  Working from home can actually be good for creative thinking, problem-solving and generating new ideas – all […]
January 21, 2021

Choose digital to get the best value pet insurance policy

Research from UK consumer group Which? recently drew attention to rising premiums for pet insurance policies.  The survey of more than 1100 Which? members revealed that 70 percent of pet insurance policyholders reported soaring premiums since their last renewal, with […]
January 4, 2021

We welcome Auto & General to the AQ family

In February last year, we began building our platform for Auto & General to support the company’s expansion into the pet insurance market. As one of Australia’s leading insurance providers, Auto & General is well established in the general insurance […]